juan375 Privacy Policy — Your Data, Protected

1. Introduction

juan375 ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the juan375 platform. This Privacy Policy describes how juan375 collects, uses, stores, shares, and protects personal information in connection with your use of our website and gaming services.

This Privacy Policy applies to all users of the juan375 platform, including registered players, visitors to the website, and anyone who contacts our support team. By accessing or using juan375, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read alongside the juan375 Terms & Conditions. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, juan375 is the data controller responsible for the personal data collected through the platform. As data controller, juan375 determines the purposes and means of processing your personal data.

If you have any questions about how juan375 processes your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer using the contact details provided in Section 14 of this Privacy Policy.

3. Personal Data We Collect

juan375 collects the following categories of personal data from players and platform users:

4. How We Collect Your Data

juan375 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the platform, including through cookies, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from licensed KYC service providers; fraud screening data from payment processors such as GCash and PayMaya; and publicly available information where required for regulatory compliance.

juan375 does not collect sensitive personal information (such as racial or ethnic origin, political opinions, or health data) unless specifically required by law and with your explicit consent.

5. How We Use Your Personal Data

juan375 uses your personal data for the following purposes:

• To create and manage your juan375 account and verify your identity in accordance with applicable regulations.
• To process deposits, withdrawals, and other financial transactions on the platform.
• To comply with anti-money laundering (AML), know-your-customer (KYC), and other regulatory obligations applicable to gaming operators in the Philippines.
• To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the platform.
• To provide customer support and respond to your enquiries and complaints.
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications about juan375 offers and new games, where you have consented to receive such communications or where we have a legitimate interest in doing so.
• To monitor your gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested.
• To improve the juan375 platform, including by analyzing usage patterns and player behavior in aggregate, anonymized form.
• To enforce the juan375 Terms & Conditions and other platform policies.

6. Legal Basis for Processing

juan375 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and gaming regulatory requirements.
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent, such as for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Sharing Your Personal Data

juan375 does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions.
• Identity verification providers: Licensed KYC and AML screening service providers engaged to assist with regulatory compliance.
• Technology service providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR and other competent Philippine government authorities, where disclosure is required by law or regulatory obligation.
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by a valid legal order or is necessary to prevent or investigate criminal activity.

All third parties with whom juan375 shares personal data are required to process that data in accordance with applicable data privacy laws and are prohibited from using it for any purpose other than the one for which it was shared.

8. Cookies and Tracking Technologies

juan375 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the juan375 website. We use the following types of cookies:

• Strictly necessary cookies: Required for the platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences and settings to improve your experience on juan375.
• Analytics cookies: Collect anonymized data about how players use the platform, helping us identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the juan375 platform.

9. Data Retention

juan375 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, juan375 retains account and transaction data for a minimum of five (5) years following account closure, in accordance with applicable AML and gaming regulatory requirements in the Philippines. Communications data is retained for a minimum of two (2) years.

Where personal data is no longer required, juan375 will securely delete or anonymize it in accordance with our data retention schedule. Anonymized data may be retained indefinitely for analytical purposes.

10. Data Security

juan375 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the juan375 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of the platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems holding personal data.
• Staff training on data privacy and security obligations.

While juan375 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, juan375 will notify you and the relevant regulatory authority as required by law.

11. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by juan375:

• Right to be informed: The right to be informed of how your personal data is being collected and processed.
• Right of access: The right to obtain a copy of the personal data juan375 holds about you.
• Right to rectification: The right to have inaccurate or incomplete personal data corrected.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. juan375 will respond to all valid requests within thirty (30) days of receipt.

12. Children and Minors

The juan375 platform is strictly intended for individuals who are at least 21 years of age, in accordance with the minimum legal age for casino-style gaming in the Philippines. juan375 does not knowingly collect personal data from individuals under the age of 21.

If juan375 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on the juan375 platform, please contact our support team immediately.

13. Changes to This Privacy Policy

juan375 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform operations. The date of the most recent revision is displayed at the top of this page.

Where changes are material, juan375 will notify registered players via the platform or by email to the address registered on your account. Your continued use of the juan375 platform following the publication of any amendment constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how juan375 protects your personal data.

14. Contact and Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way juan375 processes your personal data, please contact our Data Protection Officer. Our support team is available 24/7 via live chat within the platform.

For written correspondence, you may reach us at the following email address (plain text — not a clickable link):

[email protected]

If you are not satisfied with juan375's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC and how to file a complaint is available on the NPC's official government website.